Have a Question? We’re here to help.
01. How do I track my order?
You can also track the shipping status of your order(s) by logging in to your account, selecting Order History and clicking Track Order. Click here to log in to your account.
Please allow 1-3 business days for your order to ship due to processing time.
Additionally, you can also track, re-route and even have UPS hold your shipments for up to 2 weeks by logging on to UPS Tracking. Click here to sign up.
*Business days are Monday to Friday and do not include federal holidays within the United States.
02. How much does shipping cost?
Any order over $50 shipped within the contiguous US will receive free shipping. All other shipping costs will be messaged during the checkout process if applicable.
03. When will my order be processed?
All orders are processed within approximately 1 to 3 business days after the order is placed.
Orders placed on a weekend or holiday will be processed within 1 to 3 business days, Monday through Friday.
Please remember that orders cannot be edited once process begins. All processing times are estimates and may be subject to change.
04. How to change the shipping address
All shipping address changes can be made in the My Account section. You will have the option to select a new default shipping address or add an additional address. Click here to log in to your account.
05. When will my order be processed?
Due to UPS carrier capacity issues occuring nationwide, shipments may experience several days in delays. All orders are processed within approximately 1 to 3 business days after the order is placed. Orders placed on a weekend or holiday will be processed on the next business day and will ship within 1 to 3 business days. Please note that all processing times are estimates and may be subject to change. Once your order ships, you will receive an email with tracking information or click to receive tracking updates on your orders.
The shipping methods offered during checkout will differ based on your shipping address and number of items being ordered.
PLEASE NOTE: Hurete hnh reserves the right to change its shipping policies at any time.
01. What is your return policy?
Returns are accepted within 60 days of your order date for orders placed on onlyonebaby.com and shipping within the contiguous United States.
After we receive your returned items, we will process your refund onto your original form of payment. Original shipping and handling fees and "Duties & Taxes Reimbursements" will not be refunded. Please allow 5-10 business days from receipt of your returned item(s) for your refund to post. Please note that all sales to Canada, Hawaii, Alaska and APO/FPO addresses are final.
The wipes package must be unopened and unused to be eligible for petit trésor wipes exchange or return.
02. How do I return an item?
Please contact email@example.com with your order number and email address.
03. Are returns accepted if my order is shipped to Hawaii, Alaska, Canada, APO/FPO?
We do not accept returns from Canada, Hawaii, Alaska, and APO/FPO addresses.
04. When will i see my refund?
After we receive your return at the warehouse, please allow up to 10 business days for the refund to be posted to your original payment method.
05. What items are eligible for returns?
Returned items will be inspected and must be returned in unopened and original condition.
Items marked as Final Sale and promotional items (e.g. free gifts with purchase, buy one get one free items) cannot be returned.
Gift cards cannot be returned or refunded, unless required by law.
Products shipped to Canada, Hawaii, Alaska, and APO/FPO addresses are not eligible for returns.
We only accept returns for eligible products purchased on onlyonebaby.com. We have great relationships with our retailer partners and if you would like to return a product purchased from one of our retailers, please contact them directly for assistance and information regarding their return policy.
Original shipping and handling fees and international surcharges are not eligible for refund
01. What are blissmile newborn wipes?
Blissmile newborn wet wipes are one of the world’s purest newborn wipes. Blissmile wipes consist of only Ultra-pure water without any additives. It is highly recommended for babies under a year old.
02. Are blissmile newborn wipes hypoallergenic and fragrance free?
Yes. Our newborn wet wipes don't contain any artificial fragrance and are considered hypoallergenic.
03. Are the blissmile newborn wipes good for sensitive skin?
Yes! Our newborn wet wipes contain 100% Ultra-pure water in our wipes!
We keep out any other ingredients like alcohol and parabens … because we don’t need them. Our newborn wet wipes contain only 100% Ultra-pure water and are fragrance-free, making them gentle enough for sensitive skin.
04. Can I use blissmile newborn wipes on a newborn baby?
Yes! blissmile newborn are made with baby's delicate skin in mind. Our sensitive wipes are gentle and only contain water. However, if skin irritation does occur, discontinue use.
05. Is there bleach in embraies newborn wipes?
No. Our newborn wet wipes contain 100% Ultra-pure water only.
06. Are blissmile newborn wipes flushable?
No. you should never flush any wipes.
07. Do blissmile newborn wipes have an expiration date?
Like all wet wipes, our water wipes have an expiration date. We recommend opening within 24 months of the production date and using the pack within one month of opening. The production date and expiration date is printed on the back of the pack.
08. Are blissmile newborn wipes reusable?
No, blissmile newborn wet wipes are not reusable and should be disposed of correctly after use. Please dispose of as per local guidelines.